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Getting it Right the First Time
How to save time and money by effectively choosing your employees ~ Have you ever come out of an interview and thought,
wow what a great person, nice, personable, I want to hire them now? However, upon reflection, what do you really know about
this individual. Do you have the whole picture of who the applicant is? Here are some tips on getting the most out of an initial
interview.
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60-Second Guide to Employee Recruiting
A small business owner was looking for a few good employees for his alarm company. In the past, he advertised in
the classifieds. Then, it dawned on him that the kind of employee he wanted probably wasn’t sitting at home reading
the “help wanted” ads. His best workers had always come to him with personal recommendations. That’s when
the first brainstorm hit. He chose a select group of customers and sent them a letter asking their help with his recruitment
drive. He got his referrals and the unexpected benefit of engendering goodwill with his customers, who were flattered to learn
he thought so highly of their opinion.
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60-Second Guide to Hiring the Right People
Today’s customers have demanding expectations for quality products and services. To
meet them and keep them coming back, you need qualified employees who are as committed to your business as you are.
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60-Second Guide to Training Your First (or 50th) Employee
Good help may be hard to find, but your work as a small business owner is not finished after they accept
your job offer. Every employee, regardless of experience, must transition from new hire to fully integrated staff member.
A well-designed orientation and training program can help expedite this process, and reduce the likelihood of turnover.
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Recruiting People Who Are Already On Your Team
When Mary applied for a position with a new company she felt really excited about the prospect.
In the interviews they described the company and how they provided regular reviews, coaching, and training. When offered the
job, she immediately accepted and looked forward to her first day. When she arrived she was given an orientation, shown to
her workspace, and generally made to feel very welcome. A great all round experience.
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Celebrating Success
Consider the following scenario. You are attending a live event of your choice (golf, hockey,
theatre, ballet, rock concert, etc.). At the end of a great shot, a terrific song or an excellent scene, there is no reaction
from the audience. Not one person claps, cheers or even smiles. Imagine if you were one of the performers, how would you feel?
Under normal circumstances, most people would feel concerned, disappointed, if not completely devastated. If we believe and
understand the importance of celebrating success in the theatre or sports arena, then why do we often do so little in the
work environment?
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Providing Clarity for Employees
Several years ago the president of a manufacturing company asked me to find out what his employees needed from
the company to help them become more successful. I met with every one of the 125 employees in small groups and interviewed
about 20 of them in one-on-one meetings. Their requests were:
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